Corporations
Applications
- Business continuity – Contact emergency management teams, inform employees, schedule on-the-fly conference calls, and provide customers and vendors important information in a crisis.
- Human resources – Staff or cancel shifts, disseminate benefits information and policy updates, schedule training and other sessions requiring an RSVP, and more.
- IT operations – Initiate alerts based on network activities; escalate notices up the response chain if first-line responders are not available.
- Customer relationship management – Announce product upgrades or new product versions; build customer loyalty by providing immediate response to inquiries or complaints.
- Surveying/polling – Solicit feedback from employees or verify their safety and location.
- Supply chain management – Contact suppliers and vendors quickly with news of inventory shortages, product updates, or shipping timetable changes.
- Investor updates – Distribute financial performance data to shareholders or disseminate notice of strategic corporate actions.
- Community relations – Build awareness of the firm's community efforts, local initiatives, or fundraising activities.
Effective communications are essential to every aspect of an organization’s operations, whether as straightforward as day-to-day customer service communications or as challenging as emergency communications before, during, and following a disaster.
Whether the interruption is something as simple and temporary as a loss of telephone service or as serious as a complete shutdown of facilities and services, firms must better prepare to react and respond through systematic, cost-effective, and efficient communication tools.
Protect Your Business and Improve Communication Effectiveness
The 3n InstaCom™ Enterprise mass notification system is the most cost-effective and reliable solution for rapidly delivering messages to employees, customers, management, business partners, and other stakeholders. It is easy to use and is designed to integrate quickly into corporate communication plans and processes without adding to the complexity of your IT infrastructure.
With the flexibility of the 3n mass notification system, businesses large and small are able to scale the solution to meet their specific challenges. The 3n mass notification system enables businesses to:
- Improve the speed, efficiency, and ease of communications. Disseminate critical and time-sensitive information to all your contacts or select groups in minutes through all communication paths. One person, with just one call or a few clicks of a mouse, can send clear, targeted communications to tens, hundreds, or thousands of people anywhere, anytime, and on any device—including phone (land line, mobile, and satellite), fax, computer, PDA, and pager—using voice and text communications (such as email, SMS text messaging, and instant messaging). Mass notification can be applied to all your core business processes: business continuity/disaster recovery, emergency communications, customer service, IT operations, staffing/HR,and legal compliance.
- Save time and money by automating manual processes. Modernize resource-heavy, outdated processes susceptible to error to enable your staff to meet increased work demands and stringent budgetary constraints without increasing headcount.
- Reduce risk during emergencies and other unplanned situations. Greatly minimize the risk of human error with an automated notification solution that systematically delivers clear, consistent messages to recipients on all communication devices and escalates the message as required. Ensure you have the critical communication infrastructure in place for responding to and recovering from emergencies, including contacting emergency management teams, informing employees, and providing customers, suppliers, partners, and shareholders with important information in a crisis. The 3n mass notification system is accessible from any browser or phone, so the system is available whenever you need it—even if your headquarters is inaccessible or an administrator needs to communicate from off-site.
- Lower total cost of communications. Focus on your core business without worrying about hardware, software, maintenance, or obsolescence. 3n’s fully managed mass notification system dramatically decreases the time and resources necessary to complete communication tasks. The 3n mass notification system also provides all the benefits and features of an in-house system without a large investment in equipment, software, or support costs.
- Ensure legal compliance.The 3n mass notification system addresses a major shortcoming of other communication methods by providing full visibility into message delivery results in real-time while generating an audit trail for future reporting and legal compliance requirements.